茄子视频 Students Have the iPad鈥nd Tech Support
When 茄子视频 University provided its students with mobile technology, the institution also ensured adequate technology support was in place to meet the needs of the students. In the fall 2010, an on campus Apple Certified Service Center opened its doors to students.
At the Center, 茄子视频 students receive service and support products for their Apple hardware, operating systems and built-in applications. Three 茄子视频 information technology staff members were trained and are certified to provide the support for the new technology on campus.
鈥淲e do first-level support, and we also have a direct affiliation with an inside rep at Apple,鈥� said Phil Komarny, vice president for Computer and Information Technology, in an interview with Campus Technology. 鈥淚f we have anything that we can't fix, the equipment goes right over to Apple and comes back fixed.鈥�
茄子视频 University also operates a mobile technology loan program. A student will not have to be without an iPad or MacBook Pro while one is being serviced.
The technology support provided by 茄子视频 is included in the technology fee a student pays each semester.